Your rates are commercially sensitive. Here is how they are kept.
Bidding only works if a carrier believes its amount is private and a competitor cannot see it. That belief has to be earned in the architecture, not in a marketing claim.
Every buying organisation is its own tenant. One group cannot query, list or reach another group’s inquiries, rates or carriers.
A carrier’s amount is never sent to another carrier’s session, during bidding or after. It is not hidden in the browser — it is not delivered.
Three roles: administrator, manager and viewer. A group with several companies gets one login, and each company’s data stays separate.
A transporter sees the inquiries it was invited to, its own bids, and its own transports. Nothing else exists to it.
TLS on every connection. Uploaded documents are encrypted at rest.
Who published, who bid, who revised, who awarded and with what reason, each with a timestamp. Records are added, not overwritten.
Questions we get asked
No. Rivo holds neither today, and we will not display a badge we have not earned. If a certification is a condition of your purchase, tell us early and we will tell you honestly where we are rather than what you want to hear.
No. Your rates are never shown under your name to anyone. In future Rivo may publish anonymous lane averages across many customers; your figures would only ever be part of an average, never identifiable.
No. A carrier sees where its own bid stands against the others, never their amounts.
On managed cloud infrastructure, with encrypted backups. We will name the region and provider in writing during procurement.
No. There is no GPS feed and no map trace. Transport states change when a person at the plant or the carrier records them.
Yes. Inquiries, awards, transports and invoices export to spreadsheet. Your records are yours.
You export everything, and we delete your tenant on request. There is no lock-in through data.
Bring one lane you buy often.
We will set it up as a live inquiry with your own carriers, and you can watch what the bidding does to the rate.
About thirty minutes. Bring the lane, the carriers you use on it, and what you pay today.